F.A.Q. stands for « frequently asked questions ». You guessed it, this section is dedicated to questions and answers. If you haven’t found what you’re looking for or if you have further inquiries, please write us to : email@example.com
IN WHICH CINEMA DOES THE FESTIVAL TAKE PLACE ?
If you got it all, you understood that the High Five takes place in Annecy and the screenings will be at the Decavision cinema. It’s very simple, as that cinema is located just 50m away from the railway station, in the heart of Annecy and above the shopping centre Courier (where you can find, amongst others, the FNAC)
I’M NOT FROM ANNECY, DO YOU HAVE ACCOMODATION TIPS FOR ME ?
Just go to the « Practical infos » section of the website. Otherwise, you can directly call the general booking office that will provide you information in accordance with your budget : +33 (0)4.50.45.00.33
IS THERE A CAR PARK FOR THE EVENT AND IS IT FREE ?
There is no dedicated car park. Those that are the closest to the event are normally charged (as the underground car park of Courier) but some of them are free like the car park des Romains (not very far from the cinema.) You can also park your car at Bonlieu or at the city hall, cause it’s very quick and easy to walk through Annecy. Or you can come by train, since the event is two steps away from the station. If you come by car, just have a look at the carsharing possibilities.
IS THE CINEMA WHEELCHAIR FRIENDLY ?
Of course ! The Décavision cinema is equipped with lifts, access ramps and other essential disabled access. The entrance to the tent is also designed for wheelchairs.
CAN WE LEAVE THE CINEMA BETWEEN THE MOVIES ?
Only pop-corn refills and pee breaks are allowed ! The smoke break will wait. It’s good to know that a screening lasts 2h15 on average and shows 3 or 4 movies ! So when you buy your ticket, it includes few movies and not only one.
IS THERE AN AGE LIMIT FOR THE SCREENINGS ?
There’sno age limit to see the scheduled movies. Everyone is welcome. Only the access to the evenings are reserved to adults.
WHAT KIND OF PAYMENT IS USED ON THE EVENT ?
We don’t take restaurant tickets but checks (with an ID), cash (Euros only) and debit cards are allowed.
WHERE DO THE DEDICATION SESSIONS TAKE PLACE ?
The dedication sessions will take place in the Décavision’s hall or at the Cafette. Any useful information will be released on the website and on the High Five’s iPhone & Android applications.
ARE THERE ENTRY FEES TO THE TENT ?
No, the entrance is free to everyone.
I’M NOT AN ADULT, CAN I COME TO THE PARTIES ?
No, the Opening, the Black and the Closing Parties are reserved to 18+ and an ID will be asked.
WILL THERE STILL BE FREE POPCORN AND PRIZES DURING THE SCREENINGS ?
Yes, of course !
HOW BIG ARE THE CINEMA SCREENS ?
Oh, well, approximately the size of 35 Macintosh’s..
ARE THERE BOOKINGS FOR THE DIFFERENT NIGHTS ?
Yes, there are indeed bookings for the evenings. And as for the cinema tickets, we advise you to buy them online.
I HAVEN’T RECEIVED A CONFIRMATION EMAIL FOR MY BOOKING.
Check that your confirmation email isn’t in your spam box.
HOW CAN I COLLECT MY PRE-ORDERED TICKET ?
Your pre-ordered tickets can be collected at the High Five counter, inside the Décavision cinema in Annecy (see the map!) ; a special pre-ordered line will be organised to make it quicker for you. Counter’s opening times : Wednesday 24th (12am – 2pm and 4pm – 6pm) Thursday 25th (4pm – 8pm) Friday 26th (12am – 2pm and 3pm – 8pm) Saturday 27th (10am – 8pm) Sunday 28th (10am – 6pm) To get your tickets, you will have to provide an ID document with the same name as the one registered on the booking. Your ticket number will also be required (and this one is written on the confirmation email). We advise you to come to the counter at least 15minutes before the screening so that you don’t miss the beginning. We don’t send tickets by post.
CAN SOMEONE ELSE COLLECT MY TICKET FOR ME ?
Yes, only if that person provides a photocopy of your ID card and a copy of your confirmation email.
I DIDN’T GET ANYTHING BY POST ?
It’s normal, no tickets are sent by post.
WHERE’S THE TICKET OFFICE ?
It’s located at the High Five’s counter, inside the Decavision cinema in Annecy. Have a look, there will be a special « pre-ordered tickets » line. The counter will be open on Wednesday (12am – 2pm and 4pm – 6pm), Thursday (4pm – 8pm), Friday (12am – 2pm and 3pm – 8pm), Saturday (10am – 8pm), Sunday (10am – 6pm)
IS IT POSSIBLE TO PRE-ORDER TICKETS BY PHONE ?
No, it’s not possible to book tickets by phone, only online.
IS IT BETTER TO GET THE SCREENING TICKETS IN ADVANCE ?
It’s highly possible and highly advised ! Considering the amount of awaited people, be sure to book your seats particularly for the screenings you really want to see. Most of the screenings will probably be sold out. You can book your tickets online on : http://www.skipass.com/shop/high-five-festival/
ARE THERE ALL INCLUDED TICKETS THAT COVER THE WHOLE EVENT ?
Yes, and not only one : there’s the traditionnal pass called « All access » that gives access to all the screenings (during the 3 days) and to both evenings. There are also day passes that give access to the screenings day by day. More info in the « Tickets » section of the website.
ARE THE CINEMA/EVENING TICKETS NOMINATIVE ?
No, they’re not nominative, but they are protected against duplication with an hologram.
I BOOKED THE SCREENING No 3, IS IT POSSIBLE TO CHANGE FOR THE NO 4 ?
You should have thought of it before ! It’s not possible to change, as all the seats will be booked for the screening no 4. Unless if you find a nice person who is willing to swap his ticket for yours 😉
IS IT POSSIBLE TO BUY TICKETS ON SITE IN ANNECY DURING THE HIGH FIVE FESTIVAL ?
Yes, you can buy tickets at the High Five counter inside the Decavision cinema but it’s subject to availability. That’s why it’s advised to book your tickets before on the online ticket shop. Don’t take the risk to miss the movies you want to see !
IS THERE A GROUP PRICE FOR THE SCREENINGS ?
If you’re a group of 25+ people and that you would like to pay everything in one go, contact us by email : firstname.lastname@example.org
I CAN’T FIND ONLINE TICKETS FOR THE HIGH FIVE’S BLACK PARTY AT THE TELEPHONE ROSE !
It’s normal ! The tickets selling will take place on site, only at the Téléphone Rose : 8, Faubourg des Annonciades, 74000 Annecy.
IF IT RAINS, WILL THE HIGH FIVE STILL TAKE PLACE ?
Absolutely. Most infrastructures are covered, such as the tent, the cinema or the Cafette. Only the outside activities might be interrupted, as the Airbag or the Sosh Truck. Same for the festival’s parties, that take place in night clubs and are therefore covered. So even if it rains, it won’t hold you from partying, be safe !
IF I COME BY TRAIN, AM I FAR FROM THE EVENT ?
No, the station is the closest to the event, next to the Place Francois de Menthon and the Shopping Centre Courier where the festival takes place. When we say next to it, it’s literally two steps away from it.
IF I COME BY CARSHARING, WHERE EXACTLY IN THE CITY SHOULD I BE DROPPED OFF ?
The easiest place would be in the city centre. You can ask your driver to drop you off near the shopping centre « Courier ». He can also leave you at the station, considering that the cinema and the tent are right next to it.
ARE THERE TOILETS ON THE EVENT ?
Yes, you’ll find them in the Cafette, at the Cinema as well as in the shopping Mall for free.
WHAT’S THE EVENT’S TIMETABLE ? (TENT, CAFETTE, CINEMA AND EVENINGS)
Le Chapiteau – Village : Horaires d’ouverture du village (accès libre)
- Friday 26 septembre de 12h à 18h
- Saturday 27 septembre de 10h à 18h
- Sunday 28 septembre de 11h à 17h
(Place François de Menthon)
La Cafette : (Dans le Restaurant Del Arte 65 Rue Carnot)
- Friday 26 septembre de 8h30 à 23h00
- Saturday 27 septembre de 9h30 à 23h00
- Sunday 28 septembre de 9h30 à 18h30
Cinéma : Début Première séance / début dernière séance – fin de la dernière séance
- Friday : 17h15 / 19h40 -21h40
- Saturday : 11h30 / 19h50 – 22h20
- Sunday : 11h30 / 17h15 – 19h15
The evenings will kick off at 11pm and will end around 5am, either at the Bowl, at the Téléphone Rose or at the Moon and the Pop Plage.
IF I COME TO THE HIGH FIVE, WILL I LEAVE EMPTY-HANDED ?
Surely not! There are many ways to win presents and prizes during the event such as… before the movies as well as during the outside animations – in front of the Sosh Truck, in the tent or during the evenings. If you pay close attention, you’ll leave with tons of prizes – and with souvenirs and the urgent desire to go skiing.